Category: Guides

Sync Siebel to Anything, Anywhere, Here’s How

Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud and still be on premise or migrate Siebel data to Sentia AI CRM or Salesforce.

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

The Future of AI in Sales Tech. What’s Coming you Need to Know

Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with AI enabled CRMs in the future.

Trust, Is it the Only Job Skill AI can’t Replace?

Trust. In the age of AI which job skills will be replaced by AI, Blended AI or just can’t be replicated by AI? This article delves into how Trust is built in a sales environment and how the buyer journey change necessitates a new way of interacting with customers. Ten steps to build Trust.

AI and Salesforce Einstein. Is it’s AI Ready for Deployment?

How do you know which AI products Salesforce offers? How did you figure out which ones you need vs. nice to have? This guide tells you what you need to know to get started in your evaluation of Salesforce Einstein.

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