Category: LLMs

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

Private LLM vs. ChatGPT, Which is Better Right Now?

In the rapidly evolving landscape of artificial intelligence, businesses are increasingly faced with the choice between leveraging commercial AI solutions like ChatGPT and developing their own private Large Language Models (LLMs). Each option presents a unique set of benefits and challenges, impacting areas such as data privacy, continuity, security, and cost management. While commercial AI […]

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