Tag: llm

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

AI and Salesforce Einstein. Is it’s AI Ready for Deployment?

How do you know which AI products Salesforce offers? How did you figure out which ones you need vs. nice to have? This guide tells you what you need to know to get started in your evaluation of Salesforce Einstein.

Private LLM vs. ChatGPT, Which is Better Right Now?

In the rapidly evolving landscape of artificial intelligence, businesses are increasingly faced with the choice between leveraging commercial AI solutions like ChatGPT and developing their own private Large Language Models (LLMs). Each option presents a unique set of benefits and challenges, impacting areas such as data privacy, continuity, security, and cost management. While commercial AI […]

How do Salesforce CRM, Microsoft Dynamics, and Hubspot CRM Compare according to Copilot?

As a leader in the AI CRM Sales tech space I was curious how AI’s would evaluate competitive CRM/AI enhanced offerings and how likely it would be that it would be factual vs. the usual CRM marketing puffery we see on a daily basis. I was also curious how much AI “hallucination” would take place […]

How can Manufacturing CIO’s Unleash the AI Kraken in 2024

Forget flying cars and robot overlords for a sec, Manufacturing CIOs. Let’s talk about the real AI revolution happening right under our hard hats – right now, in 2024! This ain’t no sci-fi pipe dream, this is industrial-grade, grease-stained, game-changing stuff. So strap on your data goggles, fire up the algorithms, and prepare to conquer […]

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