David Brown

Reclaiming Lost Time: The Power of Effective Meeting Strategies

Time is our most precious commodity but how many times have we been stuck in meetings we really didn’t need to be in or took 3X more time than necessary. Here…

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

AI Replacing You? Remember the Last Tech Hype Cycles?

AI is going to replace everyone! Wrong, look at past technological innovations and how they were hyped vs. what happened. AI won’t replace people, blended AI…

AI for Dummies: A Cheeky Guide to AI Terminology you need to Know!

Agentic AI: The Next Big AI Breakthrough to Watch?

Curious what Agentic AI is and how it can be successfully applied in business? It’s the latest AI you need to know about and be prepared for.

Composite AI: The Synergy of Multiple Artificial Intelligence Techniques

Composite AI is the integration of various AI techniques to tackle new challenges.

The Future of AI in Sales Tech. What’s Coming you Need to Know

Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with…

What is the Best Way to Manage AI Expectations with CEO’s?

Setting realistic AI development goals is important for employees tasked with AI adoption and testing. This guide goes into AI testing, AI use cases, AI…

The EU AI ACT: What is it? How will it Affect AI Growth?

What is in the EU AI ACT? How will it Affect US Business using AI? Here is what you need to know.

AI and Salesforce Einstein. Is it’s AI Ready for Deployment?

How do you know which AI products Salesforce offers? How did you figure out which ones you need vs. nice to have? This guide tells you what you need to know…