Has CRM reached it’s limits and ready to fade away like a ghostly Halloween theme?
Sync Siebel to Anything, Anywhere, Here’s How
Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud and still be on premise or migrate Siebel data to Sentia AI CRM or Salesforce.
The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond
What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.
Is AI capable of Breaking the Solow Paradox?
The Solow Paradox is focused on productivity improvements. How does this apply to the world of AI?
AI Replacing You? Remember the Last Tech Hype Cycles?
AI is going to replace everyone! Wrong, look at past technological innovations and how they were hyped vs. what happened. AI won’t replace people, blended AI jobs, will. Here’s how.
Agentic AI: The Next Big AI Breakthrough to Watch?
Curious what Agentic AI is and how it can be successfully applied in business? It’s the latest AI you need to know about and be prepared for.
Composite AI: The Synergy of Multiple Artificial Intelligence Techniques
Composite AI is the integration of various AI techniques to tackle new challenges.
The Future of AI in Sales Tech. What’s Coming you Need to Know
Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with AI enabled CRMs in the future.
Trust, Is it the Only Job Skill AI can’t Replace?
Trust. In the age of AI which job skills will be replaced by AI, Blended AI or just can’t be replicated by AI? This article delves into how Trust is built in a sales environment and how the buyer journey change necessitates a new way of interacting with customers. Ten steps to build Trust.
AI and Salesforce Einstein. Is it’s AI Ready for Deployment?
How do you know which AI products Salesforce offers? How did you figure out which ones you need vs. nice to have? This guide tells you what you need to know to get started in your evaluation of Salesforce Einstein.