Drowning in a sea of RevOps marketing & sales acronyms? Fear not! As your trusty Chief Confusion Officer (CCO), I’m here to help you navigate…
Salesforce just dropped a major announcement that’s set to reshape the AI CRM landscape: AgentExchange. This new marketplace and community for Agentforce is a bold…
As a Chief Operating Officer (COO) in the banking sector, embracing Artificial Intelligence (AI) is no longer optional—it’s a necessity for staying competitive in our…
AI continues to break new ground in many ways including new job titles for roles that didn’t exist a year ago. Let’s jump into the…
How is AI being successfully applied in the Pharmaceutical Industry? What lessons have been learned? What is coming in 2025?
Beyond AI Hype. What has been deployed that is actually working? How do you measure AI ROI? Is AI ready for primetime deployment or more…
If you’re a Salesforce customer or partner and want to save we have had reports that purchasing even a single Einstein GPT credit may open…
The rise of artificial intelligence (AI) is not just transforming technology; it is also reshaping how businesses operate. Satya Nadella, CEO of Microsoft, on a…
The Evolution of Salesforce AI Agents: Transforming Business Operations Unless you have been hiding under a proverbial rock and missed it, AI Agents are the…
AI in Manufacturing: Top Concerns for COOs in 2025 Headed into ’25 we’re navigating the rapidly evolving landscape of artificial intelligence integration and adoption in…
How do you select Top AI Enabled Salesforce consulting help? This checklist will help you find the best partner at the right price!
“You have it easily in your power to increase the total of this world’s happiness now. How? By giving a few words of appreciation to…
AI is being rapidly deployed in manufacturing, particularly in enabling sales teams. This article provides specific AI use cases readers can apply to their own…
Not an AI Agent Dave here to check in and give you the latest in what I’ hearing on the AI strip from the C-Suite…
What is Autonomous AI? What are Autonomous AI Agents? What are Microsoft and Salesforce doing with it? Here is how Autonomous AI is being deployed.
Has CRM reached it's limits and ready to fade away like a ghostly Halloween theme?
What is Physical AI? How does it work in Manufacturing? Here is what you need to know with five real world examples being used right…
Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud…
Time is our most precious commodity but how many times have we been stuck in meetings we really didn't need to be in or took…
What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today's AI Agent and chatbot driven…
The Solow Paradox is focused on productivity improvements. How does this apply to the world of AI?
AI is going to replace everyone! Wrong, look at past technological innovations and how they were hyped vs. what happened. AI won't replace people, blended…
LinkedIn, the world’s largest professional networking platform, is widely used for job hunting, networking, and sharing industry insights. However, there’s growing concern that LinkedIn is…