Tag: crm

10 Best Practices from World Class Sales Teams, Beyond Exceeding Quota!

Not an AI Agent Dave here to check in and give you the latest in what I’ hearing on the AI strip from the C-Suite AI conference bandwagon gang. The C-Suite / BOD has educated themselves and starting to get it. AI is either a competitive advantage or something to watch competitors leapfrog ahead. Yes, […]

Sync Siebel to Anything, Anywhere, Here’s How

Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud and still be on premise or migrate Siebel data to Sentia AI CRM or Salesforce.

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

The Future of AI in Sales Tech. What’s Coming you Need to Know

Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with AI enabled CRMs in the future.

Trust, Is it the Only Job Skill AI can’t Replace?

Trust. In the age of AI which job skills will be replaced by AI, Blended AI or just can’t be replicated by AI? This article delves into how Trust is built in a sales environment and how the buyer journey change necessitates a new way of interacting with customers. Ten steps to build Trust.

How do Salesforce CRM, Microsoft Dynamics, and Hubspot CRM Compare according to Copilot?

As a leader in the AI CRM Sales tech space I was curious how AI’s would evaluate competitive CRM/AI enhanced offerings and how likely it would be that it would be factual vs. the usual CRM marketing puffery we see on a daily basis. I was also curious how much AI “hallucination” would take place […]

The AI Circle of Sorrow? A Funny but Cautionary Tale of What can go Wrong With AI Implementation!

Remember those heady days when CRM systems promised sales gold and marketing nirvana? Yeah, about that…well, buckle up, folks, because the next technology tsunami is here, and it’s got even more hype and potential pitfalls than a Kardashian family reunion. I’m talking about the rise of Artificial Intelligence (AI), the shiny new toy everyone wants […]

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