Category: Products

The Future of CRM in Salesforce: Which Fields Will Disappear due to AI Features?

Prediction: In just 12 months, many of the fields you see in Salesforce today will no longer exist. Sounds bold? Let’s break down why this radical shift is inevitable. The Problem: Too Many Fields, Not Enough Value Today, if you look at your Salesforce Opportunity object, you’ll likely find more than 100 fields. Yet most of […]

Transforming In-Store Execution with AI: Introducing the Sentia Smart Layer

Transforming In-Store Execution with AI: Introducing the Sentia Smart Layer Sentia’s AI seers here to give you the latest in the CPG wars where margins are tighter than a.. well you know and the slightest edge is fought for like the beaches of Normandy. Fear not faithful CPG warrior – we have the scoop on […]

What the Hell are / is / an: AI Agent(s)?

AI Agents the next Frontier in artificial intelligence or just more AI Hype? With Billions of venture capital dollars already sunk into it, the AI marketing buzz continues to build. The latest excitement centers around a term many cannot agree upon. AI agents are becoming increasingly prevalent or at least written and hyped more and […]

Sync Siebel to Anything, Anywhere, Here’s How

Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud and still be on premise or migrate Siebel data to Sentia AI CRM or Salesforce.

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

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