AI in Field Sales: Current Impact and Future Potential Field sales reps have both the coolest (on the road!) and most stressful jobs out there. Sales in general can be an extremely monetarily rewarding field yet also has equally high job churn rates. Salespeople by nature are competive, always looking for an edge and they […]
Who is seeing the Most Significant Benefits from AI Agents?
AI Agents are all the markting rage – but who is using them? How are they being used? Are they actually showing a significant ROI? Here is what you need to know – Agentic AI successes so far.
What the Hell are / is / an: AI Agent(s)?
AI Agents the next Frontier in artificial intelligence or just more AI Hype? With Billions of venture capital dollars already sunk into it, the AI marketing buzz continues to build. The latest excitement centers around a term many cannot agree upon. AI agents are becoming increasingly prevalent or at least written and hyped more and […]
Salesforce’s AgentExchange: What is it? How to Leverage it?
Salesforce just dropped a major announcement that’s set to reshape the AI CRM landscape: AgentExchange. This new marketplace and community for Agentforce is a bold step into the $6 trillion digital labor market, and it’s creating exciting opportunities for both Salesforce users and partners like Sentia AI. What is AgentExchange? Think of AgentExchange as the […]
AI Banking Use Cases. How are Innovative COO’s Winning?
As a Chief Operating Officer (COO) in the banking sector, embracing Artificial Intelligence (AI) is no longer optional—it’s a necessity for staying competitive in our rapidly evolving industry. Let’s explore how AI, particularly agentic AI and Einstein GPT, is reshaping the COO’s role and the top AI use cases in banking today. The AI Impact […]
Rise of the CAIEO: Navigating new AI Roles
AI continues to break new ground in many ways including new job titles for roles that didn’t exist a year ago. Let’s jump into the role of the CAIEO -part IT, HR, law, philosophy and business ethics rolled into one job in the age of AI. Large complex organizations, that have embraced AI, are […]
AI in Big Pharma: How is it Being Applied in 2025?
How is AI being successfully applied in the Pharmaceutical Industry? What lessons have been learned? What is coming in 2025?
Agentic AI: From Hype to Measurable Value in ’25
Beyond AI Hype. What has been deployed that is actually working? How do you measure AI ROI? Is AI ready for primetime deployment or more research needed?
Einstein GPT potentially providing discounts?
If you’re a Salesforce customer or partner and want to save we have had reports that purchasing even a single Einstein GPT credit may open the door to better discounts on Salesforce products. It’s a bit of a hack, and while results can vary, it’s a low-cost move that could give you leverage in your […]
Satya Nadella (Microsoft CEO) says AI will eat CRM
The rise of artificial intelligence (AI) is not just transforming technology; it is also reshaping how businesses operate. Satya Nadella, CEO of Microsoft, on a recent podcast episode at BG2Pod has offered a compelling vision of how AI will change the landscape of business applications, including Customer Relationship Management (CRM) software. To understand Nadella’s perspective, […]