Category: News

The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond

What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.

LinkedIn Scraping User Data for AI Training. What you need to Know!

LinkedIn, the world’s largest professional networking platform, is widely used for job hunting, networking, and sharing industry insights. However, there’s growing concern that LinkedIn is collecting and using vast amounts of user data to train its artificial intelligence (AI) models—largely without users being aware. What Is Data Scraping? Data scraping refers to the automated process […]

Agentic AI: The Next Big AI Breakthrough to Watch?

Curious what Agentic AI is and how it can be successfully applied in business? It’s the latest AI you need to know about and be prepared for.

The Future of AI in Sales Tech. What’s Coming you Need to Know

Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with AI enabled CRMs in the future.

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