Readers of our previous article how to avoid the “AI Circle of Sorrow” know that its rarely just one thing that needs to be fixed to max sales success. Great training is one of the pillars to a successful sales team. But what do you do after that amazing, energetic, “could sell ice in Greenland” […]
The Future of CRM in Salesforce: Which Fields Will Disappear due to AI Features?
Prediction: In just 12 months, many of the fields you see in Salesforce today will no longer exist. Sounds bold? Let’s break down why this radical shift is inevitable. The Problem: Too Many Fields, Not Enough Value Today, if you look at your Salesforce Opportunity object, you’ll likely find more than 100 fields. Yet most of […]
7-Step Checklist to Develop a New Sales Pipeline
Transforming In-Store Execution with AI: Introducing the Sentia Smart Layer
Transforming In-Store Execution with AI: Introducing the Sentia Smart Layer Sentia’s AI seers here to give you the latest in the CPG wars where margins are tighter than a.. well you know and the slightest edge is fought for like the beaches of Normandy. Fear not faithful CPG warrior – we have the scoop on […]
How do Field Sales Reps Gain an Edge with AI? 10 AI Features to Know
AI in Field Sales: Current Impact and Future Potential Field sales reps have both the coolest (on the road!) and most stressful jobs out there. Sales in general can be an extremely monetarily rewarding field yet also has equally high job churn rates. Salespeople by nature are competive, always looking for an edge and they […]
What the Hell are / is / an: AI Agent(s)?
AI Agents the next Frontier in artificial intelligence or just more AI Hype? With Billions of venture capital dollars already sunk into it, the AI marketing buzz continues to build. The latest excitement centers around a term many cannot agree upon. AI agents are becoming increasingly prevalent or at least written and hyped more and […]
Salesforce’s AgentExchange: What is it? How to Leverage it?
Salesforce just dropped a major announcement that’s set to reshape the AI CRM landscape: AgentExchange. This new marketplace and community for Agentforce is a bold step into the $6 trillion digital labor market, and it’s creating exciting opportunities for both Salesforce users and partners like Sentia AI. What is AgentExchange? Think of AgentExchange as the […]
AI in Big Pharma: How is it Being Applied in 2025?
How is AI being successfully applied in the Pharmaceutical Industry? What lessons have been learned? What is coming in 2025?
Einstein GPT potentially providing discounts?
If you’re a Salesforce customer or partner and want to save we have had reports that purchasing even a single Einstein GPT credit may open the door to better discounts on Salesforce products. It’s a bit of a hack, and while results can vary, it’s a low-cost move that could give you leverage in your […]
Satya Nadella (Microsoft CEO) says AI will eat CRM
The rise of artificial intelligence (AI) is not just transforming technology; it is also reshaping how businesses operate. Satya Nadella, CEO of Microsoft, on a recent podcast episode at BG2Pod has offered a compelling vision of how AI will change the landscape of business applications, including Customer Relationship Management (CRM) software. To understand Nadella’s perspective, […]