How do you know where to start with AI? Read this article to take your first steps intelligently and in the right order. AI doesn’t have to be hard if you plan appropriately.
Don’t Let Sales Training Fizzle: How to Max ROI with AI
Readers of our previous article how to avoid the “AI Circle of Sorrow” know that its rarely just one thing that needs to be fixed to max sales success. Great training is one of the pillars to a successful sales team. But what do you do after that amazing, energetic, “could sell ice in Greenland” […]
The Future of CRM in Salesforce: Which Fields Will Disappear due to AI Features?
Prediction: In just 12 months, many of the fields you see in Salesforce today will no longer exist. Sounds bold? Let’s break down why this radical shift is inevitable. The Problem: Too Many Fields, Not Enough Value Today, if you look at your Salesforce Opportunity object, you’ll likely find more than 100 fields. Yet most of […]
Transforming In-Store Execution with AI: Introducing the Sentia Smart Layer
Transforming In-Store Execution with AI: Introducing the Sentia Smart Layer Sentia’s AI seers here to give you the latest in the CPG wars where margins are tighter than a.. well you know and the slightest edge is fought for like the beaches of Normandy. Fear not faithful CPG warrior – we have the scoop on […]
How do Field Sales Reps Gain an Edge with AI? 10 AI Features to Know
AI in Field Sales: Current Impact and Future Potential Field sales reps have both the coolest (on the road!) and most stressful jobs out there. Sales in general can be an extremely monetarily rewarding field yet also has equally high job churn rates. Salespeople by nature are competive, always looking for an edge and they […]
AI Revolution in Sales: How CROs Are Leveraging Technology to Extend Their Short Tenures
Which AI tools are CRO’s leveraging to improve sales outcomes?
Salesforce’s AgentExchange: What is it? How to Leverage it?
Salesforce just dropped a major announcement that’s set to reshape the AI CRM landscape: AgentExchange. This new marketplace and community for Agentforce is a bold step into the $6 trillion digital labor market, and it’s creating exciting opportunities for both Salesforce users and partners like Sentia AI. What is AgentExchange? Think of AgentExchange as the […]
AI Banking Use Cases. How are Innovative COO’s Winning?
As a Chief Operating Officer (COO) in the banking sector, embracing Artificial Intelligence (AI) is no longer optional—it’s a necessity for staying competitive in our rapidly evolving industry. Let’s explore how AI, particularly agentic AI and Einstein GPT, is reshaping the COO’s role and the top AI use cases in banking today. The AI Impact […]
Satya Nadella (Microsoft CEO) says AI will eat CRM
The rise of artificial intelligence (AI) is not just transforming technology; it is also reshaping how businesses operate. Satya Nadella, CEO of Microsoft, on a recent podcast episode at BG2Pod has offered a compelling vision of how AI will change the landscape of business applications, including Customer Relationship Management (CRM) software. To understand Nadella’s perspective, […]
CRM Dead? Sherlock Holmes- AI the Perp?
Has CRM reached it’s limits and ready to fade away like a ghostly Halloween theme?