If you’re a Salesforce customer or partner and want to save we have had reports that purchasing even a single Einstein GPT credit may open the door to better discounts on Salesforce products. It’s a bit of a hack, and while results can vary, it’s a low-cost move that could give you leverage in your […]
Satya Nadella (Microsoft CEO) says AI will eat CRM
The rise of artificial intelligence (AI) is not just transforming technology; it is also reshaping how businesses operate. Satya Nadella, CEO of Microsoft, on a recent podcast episode at BG2Pod has offered a compelling vision of how AI will change the landscape of business applications, including Customer Relationship Management (CRM) software. To understand Nadella’s perspective, […]
How to Select Top AI-Enabled Salesforce Consulting Partners in ’25
How do you select Top AI Enabled Salesforce consulting help? This checklist will help you find the best partner at the right price!
CRM Dead? Sherlock Holmes- AI the Perp?
Has CRM reached it’s limits and ready to fade away like a ghostly Halloween theme?
The Rise of Physical AI: Transforming Manufacturing Right Now
What is Physical AI? How does it work in Manufacturing? Here is what you need to know with five real world examples being used right now.
Sync Siebel to Anything, Anywhere, Here’s How
Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud and still be on premise or migrate Siebel data to Sentia AI CRM or Salesforce.
The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond
What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.
Is AI capable of Breaking the Solow Paradox?
The Solow Paradox is focused on productivity improvements. How does this apply to the world of AI?
The Future of AI in Sales Tech. What’s Coming you Need to Know
Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with AI enabled CRMs in the future.
Trust, Is it the Only Job Skill AI can’t Replace?
Trust. In the age of AI which job skills will be replaced by AI, Blended AI or just can’t be replicated by AI? This article delves into how Trust is built in a sales environment and how the buyer journey change necessitates a new way of interacting with customers. Ten steps to build Trust.