The rise of artificial intelligence (AI) is not just transforming technology; it is also reshaping how businesses operate. Satya Nadella, CEO of Microsoft, on a recent podcast episode at BG2Pod has offered a compelling vision of how AI will change the landscape of business applications, including Customer Relationship Management (CRM) software. To understand Nadella’s perspective, […]
CRM Dead? Sherlock Holmes- AI the Perp?
Has CRM reached it’s limits and ready to fade away like a ghostly Halloween theme?
The Rise of Physical AI: Transforming Manufacturing Right Now
What is Physical AI? How does it work in Manufacturing? Here is what you need to know with five real world examples being used right now.
Sync Siebel to Anything, Anywhere, Here’s How
Siebel CRM has been around since 1993 and many instances are still on premise. Sentia Smart Mesh allows Siebel to be connected to the cloud and still be on premise or migrate Siebel data to Sentia AI CRM or Salesforce.
The AI Revolution in Customer Experience: How Chief Customer Officers Are Leveraging Technology in 2024 and Beyond
What do Chief Customer Officers need to know about blended AI and AI enhanced customer service to excel in today’s AI Agent and chatbot driven commerce.
The Future of AI in Sales Tech. What’s Coming you Need to Know
Sales Tech AI is rapidly advancing and being deployed in the best sales teams around the world. What is coming in 2025 and what do you need to plan for with AI enabled CRMs in the future.
Ten AI Innovations to Protect your AI Data Privacy Now
Can AI be used to protect your Data against AI Data Pirates?
Private LLM vs. ChatGPT, Which is Better Right Now?
In the rapidly evolving landscape of artificial intelligence, businesses are increasingly faced with the choice between leveraging commercial AI solutions like ChatGPT and developing their own private Large Language Models (LLMs). Each option presents a unique set of benefits and challenges, impacting areas such as data privacy, continuity, security, and cost management. While commercial AI […]
Risk and AI for Corporations – 10 Things to Evaluate Right Now!
Risk and AI in Business. What are the top 10 Things that Corporations need to Evaluate Right Now?
Embracing AI: The Competitive Edge in the New Financial Year
A Few Things to Know Right NOW The Australian financial year is ending soon. While reviewing past decisions is important, it’s even more crucial to look ahead and start planning for what’s next. AI: More Than Just Hype Artificial intelligence (AI) isn’t a passing trend; it’s here to stay. Tools like Copilot, Claude, Gemini, and […]