Today’s consumer is increasingly accustomed to a digital world that offers intuitive interfaces, around-the-clock availability, real-time fulfillment, personalized treatment and zero errors. They are more connected, distracted, short on time and accustomed to instant answers — but let’s not look at this as characteristics of an age group, but rather the direction in which today’s […]
Get More From Salesforce.com For Free!
With a large proportion of US businesses now firmly entrenched in the salesforce.com camp with regard to CRM, I thought I would suggest a few ways that salesforce users can get more from their system without necessarily needing to spend more cash. If you have a salesforce.com CRM in your business, or if you are […]