2023 will go down as the year of AI in business school history books. Rarely has a new technology evolved so quickly, gained wide spread use nor stirred as much concern as Artificial Intelligence. Regardless of where people stand on the use of AI (see 1984 “The Terminator“) it is already well entrenched in the […]
Top Tips to Select the Best AI Enabled Salesforce Partner
Unless you have been like the proverbial Ostrich with its head under the sand AI is here and making its presence felt quickly! Within a couple of years it will no longer be which company is using AI, rather it will be which company isn’t? Since sales has the most scrutiny and oversight within […]
How to Use Bard With Google Sheets: A Step-by-Step Guide
As we continue to advance in the digital age, artificial intelligence (AI) is becoming an increasingly integral part of our everyday lives, especially in the realm of productivity tools. One such AI-powered tool that has been making waves in the world of spreadsheet management is Google Bard. This AI-based chatbot is designed to aid in various tasks, […]
What is this MEDDPIC thing?
I was asked by one of my team last week for a simple explanation of MEDDPIC so thought why not share. Widely seen as a replacement to BANT , MEDDPIC is ‘de rigueur’ at the moment in sales organizations largte & small. MEDDPIC is a sales methodology that stands for Metrics, Economic Buyer, Decision Criteria, […]
AI & Sales Process – Maximize Your Outcomes!
As a sales professional, one of the key skills that can make or break your success is how to manage and execute effective sales processes for B2B selling. In this post, I want to share some insights and best practices that have helped me grow my business and build strong relationships with my clients. Firstly, […]
What Happens When A Sales Rep Takes His CRM Out For A Drink.
Microsoft adds Copilot for Sales & Service!
The Copilot for Service application integrates with customer relationship management (CRM) applications, and contact or call center applications — including Salesforce, ServiceNow, and Zendesk — to provide “guidance,” said Microsoft. The program can be trained to retrieve answers from a company’s knowledge base and from the CRM and contact center application repositories. The results, said […]
Salesforce Unveils New AI-Powered Sales Innovations to Accelerate Productivity and Growth
Salesforce has introduced new AI innovations to sales teams to narrow the gap. These innovations include: These innovations are powered by unified data that powers trusted AI, and all sales processes are integrated on a single platform. This allows sales organizations to transform how they work and shift their attention from processes to connecting with people, […]
Think You Know Your Buyer?
Today’s consumer is increasingly accustomed to a digital world that offers intuitive interfaces, around-the-clock availability, real-time fulfillment, personalized treatment and zero errors. They are more connected, distracted, short on time and accustomed to instant answers — but let’s not look at this as characteristics of an age group, but rather the direction in which today’s […]
Don’t Quit Too Soon!
We have all experienced it. We have a new lead passed to us or have had a first meeting with a prospective customer. We agree with them to organize a follow up and then start trying to email or call to make the next meeting date! How many times do you then try to get […]